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Support lead - Franklin Mills

Five Below • Philadelphia, PA 19154

Full-Time

If you’re passionate about leading a team and creating amazing customer experiences, then the Support Lead position at Five Below in Philadelphia, PA is calling your name! At Five Below, we thrive on a culture that empowers you to Let Go & Have Fun, embracing the freedom of creativity and enthusiasm in our day-to-day interactions.

As a Support Lead, you’ll be at the forefront of ensuring every customer feels the joy of shopping with us. You'll train and inspire our energetic crew to provide top-notch customer service, ensuring every guest leaves with a smile.

From managing daily operations to assisting with the ins and outs of store organization, your role is key in maintaining our high standards. Imagine yourself stepping in as the Manager on Duty to handle any urgent issues, ensuring smooth operations while the store buzzes with excitement!

You’ll also support new associates through onboarding and training, helping them grasp our policies and product knowledge. Your leadership will drive store sales, and you will partner with the store leadership to optimize merchandising strategies.

Here at Five Below, every day is a new adventure, and we can’t wait for someone like you to lead our amazing team and contribute to making this store a WOWplace!