Join our dynamic team at PPRO as a Customer Support Specialist - Mandarin Speaker in Munich, where we strive to simplify access to local payment methods globally. In this exciting role, you’ll be the go-to person for our clients, assisting them with technical and functional support to ensure a smooth experience with our payment services.

Picture this: you'll configure and onboard merchants for various payment methods, tackle complex inquiries, and guide clients through every step of the merchant onboarding lifecycle. Your proactive nature will enable you to troubleshoot issues efficiently and follow up on tasks, allowing businesses to activate their services quickly.

With your knowledge of payment processing concepts and exceptional communication skills in English and Mandarin, you’ll collaborate with a diverse team, share insights on payment optimization, and maintain clear documentation of client interactions. You’ll also offer invaluable support in understanding billing issues and payment timelines, all while embracing our values of innovation and teamwork.

If you're looking to grow professionally and contribute to a global mission focused on delivering outstanding customer experiences, this position at PPRO is for you. Plus, enjoy the perks of a hybrid working environment, generous holiday allowances, and a commitment to your personal and professional development.

Let’s redefine global commerce together!